Business consultation: Provide consultation and promotion of the company's business and products, as well as guidance on pre-sales, in sales, and after-sales services complaint suggestions: Collect and accept various complaints and suggestions from customers; Resolve customer issues, provide timely feedback to customers, and optimize relevant workflow processes supervision and management: responsible for supervising and managing the departments and individuals involved in customer complaints within the company, Responsible for emergency contact of customers for urgent matters or other emergency situations time: Monday to Friday (excluding statutory holidays) 9:00-12:00 13:00-18:00

International trade department